How can we help you?
Edit or stop an ad campaign
You have the ability to edit campaigns in the your ads and ad detail views. Find the ad campaign you want to edit and click edit. You will be able to make the following changes to your live campaigns:
- Creative (companion image, audio file, click-through URL)
- Budget increases - You won’t be able to decrease budgets for live campaigns. You’ll need to stop the current campaign and create a new campaign in order to reduce budget.
- Purchase order number
- Campaign length - You can shorten the length of a campaign before the start date has commenced without ad re-approval, but you cannot shorten the length of an ad after the campaign has started.
- Pause/resume campaigns
For all ads created prior to July 10, 2019, you will need to reach out to our support team for the following edits:
- Updating the image
- Updating the audio file
- Updating the clickthrough URL
- Extending the end date
- Increasing the budget
Note: If you stop your ad, you'll only be charged for the ads served you've accrued to that date.
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